Chat - Support Board - Chat - AI Chatbot - PHP 3.8.4

Support Board is a WordPress Plugin that helps you automate your clients’ communication with synthetic intelligence-driven chatbots and a chat system built-in with the most-used platforms. Seamlessly join OpenAI (ChatGPT) and Google to unlock highly effective AI options. The supported messaging channels embody Facebook Messenger, WhatsApp, Instagram, Telegram, and more...

Support Board WordPress Plugin Features

• AI-Powered Chatbot

• Powered by OpenAI (GPT-3.5/4) for human-like responses.

• Supports natural language processing (NLP) for better understanding.

• Live Chat & Support Board

• Real-time chat interface for visitors.

• Option to switch between AI chatbot and human agents.

• Customizable Chat Widget

• Adjust colors, position, and size to match your website.

• Mobile-responsive design.

• Predefined Responses & Quick Replies

• Set up FAQ-based answers for common queries.

• Quick-reply buttons for faster interactions.

• Multilingual Support

• Auto-translate chats to multiple languages.

• User Authentication & Data Collection

• Capture visitor details (email, name) before chat.

• GDPR-compliant data handling.

Advanced Features

• Human Handoff

• Escalate conversations to live agents when needed.

• Supports multiple agents with role-based access.

• Chat History & Analytics

• Stores conversation logs for future reference.

• Tracks chatbot performance and user queries.

• Integration with WooCommerce & CRM

• Assist customers with order tracking, product recommendations.

• Sync with CRM tools like HubSpot, Salesforce.

• Scheduled Chat Availability

• Set working hours for live agents.

• Auto-reply outside business hours.

• File & Image Sharing

• Allow users to upload files/screenshots for support.

• Proactive Chat Invitations

• Trigger chat popups based on user behavior (e.g., exit intent).

Technical & Admin Features

• Shortcode & Widget Support

• Embed chat anywhere on the site via shortcode.

• API & Webhook Integration

• Connect with third-party tools (Zapier, Slack, etc.).

• Role-Based Access Control

• Define admin, agent, and support roles.

• Custom AI Training

• Fine-tune OpenAI responses based on your business data.

• Spam Protection

• Blocks abusive/bot messages.